The \"Two-Way Door\" of Innovation with Brandon Jernigan

Brandon Jernigan, a Design and Innovation Strategist at Target, and I talk about how large companies like Target and Amazon test new products with customers and we also discuss ways to manage expectations of senior leadership when launching innovation initiatives.

Learn more about Roger Martin’s “Playing To Win” as mentioned in this episode.

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Making the Shift from Product to Service with Jeff Sussna

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The Iterative Trigger with Christopher Stephan